GUARANTEE YOUR PEACE OF MIND IT
- With 25+ years of experience, we ensure continuity and long-term solutions for your IT challenges
- We take the burden off you by proactively monitoring your critical IT systems to prevent downtime
- Minimize costs arising from downtime and disruptions in your infrastructure and applications
- No more interacting with automated systems, our team promptly takes over and resolves your requests
- We tailor SLA contracts to your specific requirements, ensuring your unique needs are met
TRUST, SECURITY, SATISFACTION
With us, you have everything under control. Our stable and experienced support team ensures a high level of service in accordance with SLA requirements, the highest quality and security standards, and proven methodologies.
SLA CONTRACT
Need a specific SLA? Customize your support based on your needs, from hourly assistance to 24/7 coverage, in multiple languages, remote and on-site support. Fully leverage all the benefits that an SLA contract offers.
COMPLEXITY
We provide comprehensive, transparent, and professional IT support for both manufacturing and office systems and applications, from end-users to servers and cloud solutions—whether our own or third-party solutions.
TRUST, SECURITY, SATISFACTION
With us, you have everything under control. Our stable and experienced support team ensures a high level of service in accordance with SLA requirements, the highest quality and security standards, and proven methodologies.
SLA CONTRACT
COMPLEXITY
We provide comprehensive, transparent, and professional IT support for both manufacturing and office systems and applications, from end-users to servers and cloud solutions—whether our own or third-party solutions.
OUR PHILOSOPHY
Our IT Support offers a human approach and understanding of your situation when you need it most. During critical outages or urgent issues, we are here for you even outside standard hours to minimize the impact on your business.
With transparent communication and sharing of monitoring systems, you always have visibility into our actions and the status of your systems. We understand that in problem-solving, not only speed is crucial but also effective and patient communication.
WHY SUPPORT FROM FORES TECHNOLOGY GROUP
Serving you a full spectrum of IT Support Services with an individualized, qualified, and human approach for maximum stability and availability of your systems.
01.
Prevention
02.
Cost Savings
03.
Efficiency
04.
Complexity
05.
Availability
06.
Reporting
07.
Expertise
08.
SLA Contract
01.
Prevention
Thanks to proactive monitoring and automated systems that help us mitigate risks, we prevent outages of critical systems
02.
Cost Savings
03.
Efficiency
04.
Complexity
We provide comprehensive IT support for systems and applications, from end-users to servers and cloud solutions, including third-party applications, in multiple languages, both on-site and remote
05.
Availability
Quick and accessible support is our priority. You’re not interacting with an automated system, but with professionals who utilize AI for efficient analysis, minimizing problem resolution time
06.
Reporting
Our interactive reports provide real-time information and an overview of your IT systems, incidents, and their resolution status
07.
Expertise
08.
SLA Contract
With us, you gain all the advantages of an SLA contract: clear responsibilities and expectations, performance measurement, customer satisfaction, resource planning, risk mitigation, transparency, and continuous service improvement
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Do you have an idea that you want to implement or a problem that needs solution? Do you want to focus on your business and not the IT supporting it? Get in touch with us and let‘s do great things together.

