IT SUPPORT

GUARANTEE YOUR PEACE OF MIND IT

Searching for assurance in your IT? Need to prevent outages, mitigate risks, and avoid financial losses? Require long-term maintenance for your IT infrastructure? Tired of dealing with automated replies?
TRUST, SECURITY, SATISFACTION

With us, you have everything under control. Our stable and experienced support team ensures a high level of service in accordance with SLA requirements, the highest quality and security standards, and proven methodologies.

SLA CONTRACT
Need a specific SLA? Customize your support based on your needs, from hourly assistance to 24/7 coverage, in multiple languages, remote and on-site support. Fully leverage all the benefits that an SLA contract offers.
COMPLEXITY

We provide comprehensive, transparent, and professional IT support for both manufacturing and office systems and applications, from end-users to servers and cloud solutions—whether our own or third-party solutions.

about

OUR PHILOSOPHY

Our IT Support offers a human approach and understanding of your situation when you need it most. During critical outages or urgent issues, we are here for you even outside standard hours to minimize the impact on your business.


With transparent communication and sharing of monitoring systems, you always have visibility into our actions and the status of your systems. We understand that in problem-solving, not only speed is crucial but also effective and patient communication.

benefits

WHY SUPPORT FROM FORES TECHNOLOGY GROUP

Serving you a full spectrum of IT Support Services with an individualized, qualified, and human approach for maximum stability and availability of your systems.

01.

Prevention​
Thanks to proactive monitoring and automated systems that help us mitigate risks, we prevent outages of critical systems​

02.

Cost Savings ​
Lower your IT infrastructure and personnel costs. Our support delivers efficient solutions and helps prevent issues, minimizing expenses associated with outages and their resolution​

03.

Efficiency
Our first level of support doesn’t operate on a “catch & dispatch” model. With our high level of expertise, we resolve problems immediately without unnecessary delays or transfers to higher levels​

04.

Complexity
We provide comprehensive IT support for systems and applications, from end-users to servers and cloud solutions, including third-party applications, in multiple languages, both on-site and remote

05.

Availability
Quick and accessible support is our priority. You’re not interacting with an automated system, but with professionals who utilize AI for efficient analysis, minimizing problem resolution time

06.

Reporting
Our interactive reports provide real-time information and an overview of your IT systems, incidents, and their resolution status​

07.

Expertise
Our team of certified professionals with extensive experience adheres to the highest standards of quality and security, utilizing proven methodologies such as ITIL, ISO, TISAX, Lean, and DevOps​  

08.

SLA Contract​
With us, you gain all the advantages of an SLA contract: clear responsibilities and expectations, performance measurement, customer satisfaction, resource planning, risk mitigation, transparency, and continuous service improvement​
tech stack

technologies

Workshops

Do you have a problem with your IT infrastructure and can’t find a solution? Contact our team of experts who are ready to assist you.

Demo

Contact us for a quick audit of your support contract and an analysis and optimization of support processes.

Consultations

Completely free. Schedule a 2-hour online consultation with our experts.

Our Professionals

Leadership Team

Peter Dzurjanin
CEO
Since founding the company, he, an expert in SW development, has turned his extensive experience with large-scale projects into sucessful leadership and continuous improvement.
Pavol Mráz
CTO
As a technology agnostic with years of hands-on experience, he consistently pushes the boundaries of innovation, optimization, and the quality of the software development we deliver.
Jozef Sehnal
Head of M365
He is a visionary dedicated to advancing M365 technologies with his unique approaches, ensuring our clients benefit from the most efficient and effective digital tools available.
Oto Vokál
Technical Director
With extensive and comprehensive experience in corporate projects, he ensures that our IT services and infrastructure remain at the forefront of the industry.
references

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Get in touch with us

Do you have an idea that you want to implement or a problem that needs solution? Do you want to focus on your business and not the IT supporting it? Get in touch with us and let‘s do great things together.